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Privacy Policy | Francine Lehner
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Privacy Policy

Effective Date: 1 January 2025


1. Introduction

Welcome to francine-lehner.ch. We are committed to safeguarding your privacy and ensuring that your personal information is handled in compliance with applicable laws. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services to purchase digital and printed books.


2. Information We Collect


Personal Information:

  • - Name
  • - Email address
  • - Billing and shipping address
  • - Phone number
  • - Payment details (processed securely by third-party payment providers)


Non-Personal Information:

  • - IP address
  • - Browser type and version
  • - Device information
  • - Website usage data, including pages viewed and time spent on our site


3. How We Use Your Information

We use the information collected for the following purposes:

  • - To process and fulfill your orders, including digital delivery and shipment of printed books.
  • - To communicate with you regarding your orders, inquiries, or customer support.
  • - To send promotional emails or newsletters, if you opt-in to receive them.
  • - To enhance our website, analyze usage patterns, and improve our offerings.
  • - To comply with legal obligations, such as tax and financial reporting requirements.


4. Sharing Your Information

We may share your information in the following cases:

  • - With trusted third-party service providers for payment processing, order fulfillment, and delivery.
  • - To comply with legal requirements or enforce our legal rights.
  • - In the event of a business transfer, such as a merger or acquisition, your information may be transferred as part of the assets.


5. Security Measures

We employ a range of security measures to protect your personal information:

  • - Data encryption for sensitive information.
  • - Regular monitoring of our systems for vulnerabilities.
  • - Restricted access to personal information to authorized personnel only.


6. Your Rights

You have the following rights regarding your personal information:

  • - Access: Request a copy of the data we hold about you.
  • - Correction: Update or correct inaccurate information.
  • - Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
  • - Opt-out: Withdraw consent for marketing communications at any time.


For privacy-related inquiries or requests, contact us at francinelehner@gmail.com 



Votre vie privée est importante

Les cookies et technologies similaires sont utilisés sur nos sites pour personnaliser le contenu et les publicités. Vous pouvez trouver plus de détails et modifier vos paramètres personnels ci-dessous. En cliquant sur OK ou en cliquant sur n'importe quel contenu de nos sites, vous acceptez l'utilisation de ces cookies et technologies similaires.

RGPD

When you visit any of our websites, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and manage your preferences. Please note, that blocking some types of cookies may impact your experience of the site and the services we are able to offer.

  • These cookies are necessary for our website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms, or where they’re essential to providing you with a service you have requested. You cannot opt out of these cookies. You can set your browser to block or alert you about these cookies, but if you do, some parts of the site will not then work. These cookies do not store any personally identifiable information.
  • These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site, which helps us optimize your experience. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not be able to use your data in this way.
  • These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
  • These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.